Apprenticeship - Auto-care Technician | Level 2 | A2S283
How to study
Full Time
Duration
30 Months
Location
Burton Town Centre Campus
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Course overview
An Auto-care Technician carries out a range of services and repairs to cars, car derived vans and light goods vehicles, working in an Auto-care or “Fast-Fit” Centre, which may be part of a national chain or operated by a regional/local independent group/owner. An Auto-care Technician requires a unique combination of technical, retail and customer service skills. They will use a range of tools, measuring and diagnostic equipment to identify and repair simple system faults.
The Auto-care Technician has to demonstrate expertise not only in the technical elements of their role and have a good grasp of the practical and theoretical aspects of the vehicle systems they service, but also needs to have excellent telephone, customer handling (including how to handle difficult customers and deal with customer disappointment) and effective sales skills, as well as strong problem solving and self-organisation skills. They must be able to work as part of a team but also operate independently, understand how their centre operates from a commercial perspective and how their actions contribute to business results, whilst maintaining a high standard of workmanship.
For more information please visit the Institute for Apprenticeships and Technical Education
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Entry requirements
Individual employers set the selection criteria, but it's likely to expect 5 GCSEs, including maths and English at grade 4 or a relevant grade 2 functional skills qualification. Apprentices lacking these qualifications must gain them before taking the end point assessment.
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What can I do next?
Employment as an auto-care technician
On completion of this Standard the Auto-care Technician will be eligible to apply for IMI membership as a Registered Young Professional or if they wish as an Associate Member. They would also gain entry onto the IMI Professional Register.