Principles of Business Administration | Level 2 | P13395

Learn anytime, anywhere!

Whether you’re looking to boost your professional development and career prospects or simply want to learn a skill in your spare time, an online course is a great way to gain a nationally recognised qualification.

Distance Learning courses give you the flexibility to study in a way that suits your personal and professional commitments. You can work at your own pace within the course timeframe and study in the comfort of your own home!

How it works:

You can sign up to our courses throughout the year. 

Step 1: Register or login to fill out our online enrolment form by clicking the Apply Now button.

Step 2: You will receive email confirmation and asked to send a copy of your ID, where relevant, within 48 hours.

Step 3: You will be sent your login details to start your online learning. 

Step 4: Depending on your course, you’ll either be automatically marked or have on-hand support and marking from a dedicated tutor. 

Step 5: Depending on your course, you will either have access to a certificate download to print off, receive an e-certificate of achievement from the awarding body or receive a certificate through the post.

There are limited free spaces available for this course subject to the following requirements:

• Aged 19 years or over 

• Live in England

• Must have lived in the UK or EU for the 3 years prior to starting the course

• If aged 19-24 - must hold a full Level 2 qualification or above in any subject (i.e., QCF Diploma Level 2, five GCSEs/O Levels grade A-C, two or three AS Levels, CSE grade 1 5 or more, one A-Level, QCF Certificate, GNVQ Intermediate, First Diploma, NVQ Level 2, First Certificate or Principle of Learning Level 2).  

• If aged 24+ no qualifications are required.  

Please note, although this is a funded programme, withdrawal or non-completion will result in a charge of £100 to cover administration, registration and learning resources.

Unit 1: Principles of providing administrative services

This unit will develop your knowledge of a range of administrative support tasks as well as meeting types, different mail services and how to organise travel and accommodation. This unit also covers the impact of delivering poor customer service.

Unit 2: Principles of business document production and information management

This unit will provide you with an understanding of how to prepare and distribute business documents and identify how information is managed in business organisations.

Unit 3: Understand communication in a business environment

Within this unit you will study written and verbal business communication, including identifying appropriate body language and tone of voice when communicating verbally.

Unit 4: Understand employer organisations

This unit will provide you with an understanding of different organisational structures and the differences between private, public and voluntary sectors. You will also cover the internal and external influences on organisations and why change in the business environment is important. 

Unit 5: Understand how to develop working relationships with colleagues

Within this unit you will look at the principles of effective team working, as well as what is expected of a ‘buddy’.

Unit 6: Understand how to carry out business administration tasks

This unit will provide you with the knowledge of how to deal with incoming and outgoing mail, reception services, diary systems management, event organisation and systems for financing administration roles. You will get the opportunity to apply this to your current or potential future workplace.

Unit 7: Understand how to prepare text

Within this unit you will gain an understanding of how to create text from recorded notes as well as knowledge of organisational procedures for storing confidential information. 

• Interactive and easy to navigate resources
• Engaging videos and content, highlighting key knowledge and information
• Case studies to demonstrate how skills can be applied in practical situations
• An easy to use, integrated note-taking feature allowing you to jot down information as you work through the learning materials
• A series of activities to support and prepare you for your assessment.

Assessments are completed online throughout your course to evaluate your knowledge and understanding of the subject matter. They will be broken down into manageable tasks and once enrolled, you will receive an assessment schedule detailing deadlines so you can plan your studies.