Apprentice FAQs:

  • My place of work is closed due to COVID-19. Can I continue with my training?

    Yes, you should continue to study towards your apprenticeship as per the learning plan that has been agreed with your employer. Your tutor/assessor will contact you and will continue to support you remotely using the College learning platforms: Learning Assistant, Canvas or IMI . Reviews and training will be conducted remotely via telephone or online.

  • If the College is closed, will my learning sessions continue?

    Although the College buildings are closed, education will continue to be delivered online, and relevant members of staff are still working to help you. You will continue to be supported by your tutor/assessor remotely. Learning and assessment will be delivered remotely using the College learning platforms: Learning Assistant, Canvas and IMI. If you are unsure of which platform(s) you should be using, please contact your tutor/assessor. Reviews will be conducted remotely via telephone or online.

  • What if my tutor or assessor has COVID-19 and is too ill to provide support online?

    Where a tutor/assessor is unwell, you should continue with the work that has been set. The work of the tutor/assessor will be monitored by a manager. If they are ill, the manager will endeavour to ensure that support is re-allocated to another member of the team. If you have submitted work or communicated to your tutor/assessor and have not received a timely response, please send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. explaining who you are trying to contact and for what reason.

  • Who will be monitoring that teaching, learning and support is happening and to the required standard if the College is closed?

    All managers have access to the learning platforms and will be monitoring that teaching, learning and assessment is taking place. You can contact them by emailing This email address is being protected from spambots. You need JavaScript enabled to view it. if you have any concerns about your learning or support you are receiving.

  • What if I cannot attend work for an extended period?

    Most people infected with COVID-19 will recover within two weeks. An official break in learning would only apply if you were absent for a period of four weeks or more. In these circumstances the College would discuss the options with you and your employer, and apply any appropriate interventions which might include a break in learning.

  • How will COVID-19 and College closure affect my End Point Assessment (EPA)?

    We are currently waiting on guidance from EPA organisations on their approach. It is likely that we will experience some delays in being able to book assessments. Where it is possible to complete some of the assessed elements remotely then this will take place as normal. Where the EPA requires a ‘face to face’ element, we are waiting to see what the requirement will be under these circumstances. We will keep you and your employer notified of any updates.

Employer FAQs:

  • Should I ask our apprentice to stop coming into the workplace until COVD-19 has passed?

    The apprentice is an employee in your business and as a result will be subject to the policies and procedures that you adopt in response to the outbreak. It is important that you ensure the apprentice is clear on their work expectation during any changes to the operation of your business. This includes any off the job training that has been agreed.

  • If the College is closed for any period of time, will our apprentice’s learning sessions continue?

    Although the college buildings are closed, we are continuing with all education online, and all members of staff are here to help. Apprentices will continue to be supported by their tutor/assessor online. Learning and assessment will be delivered through the College web-based learning platforms. Each apprentice will be aware of what their learning platforms are. If your apprentice indicates that they are not aware, please advise them to contact their tutor/assessor as soon as possible for advice. Guidance will be provided to apprentices, and learning and assessment will continue as planned, albeit remotely.

  • What if my apprentice’s tutor/assessor has COVID-19 and is too ill to provide support online?

    Where a tutor / assessor is unwell the apprentice should continue with the work that has been set online. The work of the tutor / assessor will be monitored by a manager. If they are ill the manager will endeavour to ensure that support is re-allocated from another member of the team.  If in the case this is not possible a member of the Business Development team will be in touch with you to keep you informed of the situation.

  • Who will be monitoring that teaching, learning and support is happening and to the required standard if the College is closed?

    All college managers have access to the online learning platforms and will be monitoring that teaching, learning and assessment is taking place. If you have any concerns relation to your apprentice, please email This email address is being protected from spambots. You need JavaScript enabled to view it.

  • What should we do if one of our apprentices is diagnosed with COVID-19 or asked to self-isolate?

    You should follow current government guidelines and/or the policy adopted by your business. You should inform the College of the position, either through direct contact with the tutor/assessor or email This email address is being protected from spambots. You need JavaScript enabled to view it. so we are aware of their absence.

  • What if our apprentices cannot attend work for an extended period?

    It is likely that anyone infected with COVID-19 will recover within two weeks. An official break in learning only applies if the apprentice is absent for a period of four weeks or more. In these circumstances, the College would discuss the options with you and apply any appropriate interventions which might include putting the apprentice on a break in learning.

  • How will COVID-19 and any College closure affect my apprentices End Point Assessment (EPA)?

    We are currently waiting on guidance from EPA organisations on their approach. It is likely that we will experience some delays in being able to book assessments. Where it is possible to complete some of the assessed elements remotely then this will take place as normal. Where the EPA requires a ‘face to face’ element then we will wait to see what the requirement will be under these circumstances. We will keep you and your apprentice notified.

  • Can I recruit an apprentice at this time?

    We will continue to work with you and your team to enable continued recruitment of apprentices.  In some cases, we are finding that organisations are using this ‘down time’ to plan and set up ready new training. All our processes: advertising, communication, interviewing and paperwork can be done remotely.

  • Are apprentices eligible for furlough?

    An apprentice is an employee and is entitled to the same conditions as all other employees on your payroll. The following is the latest Government advice (on businesssupport.gov.uk):

    “Under the Coronavirus Job Retention Scheme, all UK employers with a PAYE scheme will be able to access support to continue paying part of their employees’ salary for those that would otherwise have been laid off during this crisis. This applies to employees who have been asked to stop working, but who are being kept on the pay roll, otherwise described as ‘furloughed workers’. HMRC will reimburse 80% of their wages, up to £2,500 per month. This is to safeguard workers from being made redundant. The Coronavirus Job Retention Scheme will cover the cost of wages backdated to March 1st and is initially open for 3 months, but will be extended if necessary.”

Contact Details

Contact Details


Burton and South Derbyshire College
Tel: 01283 494400

Town Centre Campus


Burton Town Centre Campus, Lichfield Street, Burton on Trent, Staffordshire DE14 3RL

Stephen Burke Construction Academy


Construction Academy, 21 Tetron Point, William Nadin Way, Swadlincote, Derbyshire DE11 OBB