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    Travel and Tourism

    Travel and Tourism | Level 2 | P11664

    Study options

    How to study

    Full Time

    Start Dates

    Start Date

    September 2024



    1 Year



    Burton Town Centre Campus

    • Course overview

      If you are excited about the future of the travel and tourism industry and thrive to be a part of its success, then this course is an excellent place to begin your journey. The course is designed to develop your underpinning knowledge and skills to progress through the levels of travel and tourism to a high standard. A lot of your learning journey will be time spent in the classroom completing activities to prepare you for your assessments, however, you will also be required to participate in educational visits which are part of the course. Previous trips have included Alton Towers, The National Brewery Centre and St. George’s Park.

      Lecturers share their knowledge and passion for the industry and invite a wide range of guest speakers who are currently working within the industry to share their knowledge and expertise. There is the opportunity to gain valuable experience on work placements that give a real insight into the industry.  Learners will be guided and encouraged to fulfil their aspirations in this exciting industry. 

    • Fees and Costs

      Educational entitlements or fee concessions are solely based on the individual programme and nationally set eligibility criteria. To see if you qualify for fee concessions then please visit the 'what will I pay' section of our website. You may be surprised what you are entitled to!

      • Course Fees Examination & Registrations
      • 16-18 School Leaver info FREE Course fee IncludedExam & Registration fee
      • 19-23 Educational Entitlement info £2160.00Course fee £153.20Exam & Registration fee
      • 19+ Part Funded info £1080.00 Course fee £153.20Exam & Registration fee
      • 19+ Fully Funded info FREECourse fee Included Exam & Registration fee
      • 24+ Fully Funded info FREECourse fee £153.20 Exam & Registration fee
      • Full Cost info £2160.00Course fee £153.20Exam & Registration fee

      Payment methods

      • Payment in Full (Credit Card / Debit Cards / Cash) accepted
      • Employer Sponsored accepted
      • Direct Debit Instalments accepted
      • Advanced Learning Loan accepted
      • Student Finance English Loan (HE) not accepted

      For International Learners

      Email us:

      Call us: 01283 494757 or 01283 494472

      Visit us: Chat to the Financial Support Team in the Learner Hub
      Just drop-in, Monday to Thursday 8.30am to 5pm and Friday 8.30am to 4.30pm.


      Further Education Programme Only: The College reserves the right to change or amend, at any time, any of the course details including but not limited to; content, dates, times, venues, tutor, fees payable, concessions available, terms or conditions.

    • Entry requirements

      Applicants will be expected to have a minimum of 4 GCSEs at grade 3 or an equivalent qualification

    • What modules will I study?

      Mandatory units include:

      Interpersonal Skills for Travel and Tourism

      Principles of Customer Service in Hospitality, Leisure, Travel and Tourism

      Optional units include:

      Worldwide Travel and Tourism Destinations

      Customer Service and Selling 

      The Structure of the UK Travel and Tourism Industry

      Visitor Attractions

      Resort Representatives

      Contribute to the Delivery of an Entertainment Activity

    • How will I be assessed?

      Skills and knowledge are developed through a variety of assessment methods including research tasks, short-answer questions, role plays, presentations, written assessments, online tests, and discussions.

      When completing assessments, you will get the opportunity to demonstrate your subject knowledge as well as the occupational skills that you have acquired.

    • What can I do next?

      Upon successful completion of this course, learners could progress with their travel and tourism studies by enrolling onto the Level 3 Diploma in Travel and Tourism. Alternatively, for those learners that are ready to progress straight into direct employment, there are a wide range of businesses that are seeking to recruit new industry talent from holiday representatives, travel agencies, tourist information centre assistants and tourist attractions.

    • English & Maths

      Being confident with maths and English is not only important for everyday life but it’s expected as standard in the world of work. We’re committed to ensuring our learners have the full range of skills that universities and employers are looking for. If you haven’t yet achieved grade 4 (grade C) in English and maths and are aged between 16-18 years, you will continue to study these by undertaking a GCSE re-sit programme or appropriate stepping stone qualifications in addition to your vocational learning programme.

    • Uniform

      As part of your course, you will be required to purchase an industry related uniform and/or kit. Please find details of industry related uniforms in the Student Life section of the website.

      If you live independently and are in receipt of certain means tested benefits in your own right or live in a low-income household, you may be eligible for one of our grants. To see a full detail of financial support and eligibility criteria, including financial support application forms please visit the financial support section of our website. Alternatively, please drop in to the Learner Services Hub to see the Financial Co-ordinator, who will be able to talk you through what financial support is available to help with purchasing the kit or uniform for your course. For more information on Financial Support, please contact our Financial Support Team on 01283 494757 or email

    • Work Experience

      We believe that the best way to get a real sense of your chosen industry is to try it out for yourself! That’s why all of our full time study programme courses include relevant industry work experience. It shows future employers you’ve got what it takes and are motivated to succeed. Not only does it look good on your CV, but it’s an opportunity to build up your confidence and industry contacts. Our Employment Hub works with over 500 local employers to ensure all students on full time study programmes have a high quality and meaningful work placement. So not only do you gain valuable work experience, it helps you decide on your future options, from choosing the right university course to finding the right employer. Work experience is a chance to you to spend time on an employer’s premises, observing the workplace, undertaking tasks (under supervision) alongside team members and learning the skills and behaviours needed at work. It’s designed to bridge the gap between your education and the world of work. It can help you to become aware of jobs you have not previously thought of, inform your career choices, develop your skills and help you gain the attitudes and behaviours expected at work. For more information on Work Experience, please contact our Employment Hub on 01283 494599 or email

    Apply now!
    Emma Deighton, Level 3 Travel & Tourism

    "Studying at BSDC gave me the skills and interview techniques I needed to get a job in the travel industry. I am now working as cabin crew for Ryanair and I love it because every day is different. It takes a lot of hard training to get there but it’s definitely worth it."

    Emma Deighton, Level 3 Travel & Tourism
    Georgia Musk, Level 3 Travel & Tourism, Cabin Crew

    “The course has already helped me get into the travel industry. I now work part time as a Passenger Services Agent for Jet2.”

    Georgia Musk, Level 3 Travel & Tourism, Cabin Crew

    More information on Travel and Tourism

    Our courses will help you develop the skills you need to start an exciting career in your chosen area of the travel and tourism industry. As part of your programme of study, you will gain a range of industry knowledge and skills, including customer service, promotion and hands-on work experience.

    Read More about 'Travel and Tourism'
    Contact Details

    Contact Details

    Burton and South Derbyshire College
    Tel: 01283 494400

    Town Centre Campus

    Burton Town Centre Campus, Lichfield Street, Burton on Trent, Staffordshire DE14 3RL

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